A list of most asked questions, and my shop policies.
Nope. Take prints separately, not in a heart shape. I will put them together in the design process.
You can use any color of ink and I will change it to your choice(s), but really light colors aren't recommended. If you don't have an ink pad, using a marker to color your thumb works, too. Please do not use metallic inks.
Unfortuantely, that is the largest I print. I do offer the choice to purchase a digital file that can be printed at a local print shop.
Most orders are printed and shipped within 1-3 days. For ThumbKins posters, this timeframe is AFTER I receive workable prints. Please allow an additional 2-7 days for shipping in the US via First Class Mail. Priority shippin avaiable for an additional cost.
All products are custom designed, and I do not accept returns. Of course, if there is an error on our part, I will gladly send a replacement that correctly reflects your order.
Most international orders are shipped via the U.S. Postal Service (USPS) using International First Class Mail. I use this shipping method to keep shipping costs down. However, once the package arrives in your country, it is handed over to your postal service and the USPS no longer has control over when the package is delivered.
Please be advised that tracking is not available once a package leaves the U.S. and I cannot issue a refund or ship a replacement for lost international packages.
About 97% of our international shipments arrive within 2 weeks. A few customers have experienced unusually long delays. Unfortunately, in these cases there is nothing I can do except direct the customer to check with his or her local postal service and/or customs office.
"Quality paper and just as nice as it looks in your pictures. Thanks!"
"Always awesome. Repeat buyer and will definitely be back. Very cute packaging, ready to gift!"
Copyright 2012 Flutterbye. All rights reserved.